Legal
Legal
Last updated: June 2026
State Facilities Group ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
When you submit an enquiry through our website, we collect the information you provide: your name, email address, the building type you select (optional), and the contents of your message. We do not collect sensitive information, and we do not require you to create an account.
We use the information you provide solely to respond to your enquiry, to discuss our services, and to follow up where appropriate. We do not use your details for unsolicited marketing, and we do not sell, rent or trade your personal information to any third party.
Enquiries submitted through this site are processed and stored by our website host (Netlify) and transmitted to us by email. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your information once we receive it.
We may disclose your information only where necessary to deliver the service you've asked about (for example, to a relevant team member), or where required by law. We do not otherwise share your information with outside parties.
This website uses minimal cookies necessary for its basic operation. If we introduce analytics in future, this policy will be updated to reflect what is collected and why.
You may request access to the personal information we hold about you, or ask us to correct it, at any time. To do so, contact us using the details below and we will respond within a reasonable period.
For any privacy questions, requests, or concerns, please contact:
State Facilities Group
13 Cochranes Road, Moorabbin VIC 3189
service@statefm.com.au
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.